Terms of service

The following terms and conditions (the "Agreement") govern all use of Dreamlynes.com website (the "Site") and the services available on or at the Site (taken together with the Site, the "Service"). The Service is owned and operated by Dreamlynes LLC, a company incorporated under the laws of United States, "Dreamlynes") Dreamlynes prints customized one line art hoodies ("Products") directly to customers ("Customers"). The Service is offered subject to your (the "User") acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published from time to time on the Site by Dreamlynes. If you do not agree to this Agreement, do not use the Site.

1. Customers

1.1 The Customer certifies to Dreamlynes that if Customer is an individual (i.e., not a corporation) the Customer is at least 18 years of age. The Customer also certifies that it is legally permitted to use the Service, and takes full responsibility for the selection and use of the Service. This Agreement is void where prohibited by law, and the right to access the Service is revoked in such jurisdictions.

2.Modifications

2.1 Dreamlynes reserves the right, at its discretion, to modify this Agreement, fees, charges, terms at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by the User following such notification constitutes the User's acceptance of the terms and conditions of changes as modified.

3. Responsibility of site customers and visitors

3.1 Violation of any articles of this Agreement or other rules will prohibit Users to use of the Site.

3.2 Without limiting other remedies, we may limit, suspend or terminate our Service, prohibit access to our Site, delay or remove hosted content, and take technical and legal steps to keep Users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time.

4 Payments and fees

4.1 Dreamlynes may save Member's credit or debit card information and use it for all future shipments and charges, which will automatically be charged to the saved card unless the Member notifies Dreamlynes through the Site. When you order a Product you will be charged then current fees, which we may change from time to time (such when we have holiday sales or offer you a discount of base product price). We may choose to temporarily change the fees for our Products.

4.2 By placing an order through the Site, you are confirming that you are legally entitled to use the means of payment tendered and, in the case of card payments, that you are either the cardholder or have the cardholder's express permission to utilize the card to effect payment.

4.3 We may refuse to process a transaction for any reason or refuse Service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun.

4.4 Unless otherwise stated, all fees and payments are quoted in U.S. Dollars. The User is responsible for paying all fees, payments and applicable taxes associated with our Site and Products. After receiving your order you will receive an e-mail from us confirming the details, description, and price for the Products ordered together with some information on your rights to return your goods.

4.5 Payment of the total price plus delivery must be made in full before dispatch of your Products.

5 Shipping, returns, and right of withdrawal

5.1 Once the order is placed, it is not possible to edit or cancel it. If you want to change some parameters, customer address, etc., please contact us as soon as possible. We are not bound to make such modifications in your order, but we will do our best on a case-by-case basis. Replacement of Products and credits to the Member's account for Products claimed as damaged or not received are subject to Dreamlynes investigation and discretion.

5.2 If your order hasn't been printed but we have already started working on it, it is not possible to make a full refund since you will be charged $35 per design (price of a digital only). Please note the extra " First in line" is not refundable.

5.3 If your order has been printed it is not possible to make a refund

5.4 If your order includes a digital product and it has been delivered to you by email it is not possible to make a refund of this product.

5.5 Dreamlynes will review the replacement of Products or refund requests within 14 days of placed order. If a Product is damaged or subject to print error, Dreamlynes will replace the erroneous Product with a new Product. The product will be the one purchased, it is not possible to do modifications by the customer. To issue a refund process based on the mentioned reasons, contact contact@dreamlynes.com. Refund requests will be processed within 5 working days. For the sake of clarity, Dreamlynes is not responsible for situations when the customer has provided incorrect information, such as wrong customer name or address. In such cases, an extra payment will be applied.

5.6 Due to the individualisation of the product there is no right of withdrawal for the product after placed order.